Terms
Terms and conditions
What these terms cover
These terms apply to the use of Kaartenbak, an app by nealvdv, a Belgian business. Kaartenbak is meant for businesses, the self-employed and associations that keep their customers or contacts on file. Exceptions only apply if we agree on them in writing, for example by e-mail.
What is free and what is not
The core of Kaartenbak is free, without an account and without a subscription: cards, notes, follow-up dates, tabs, search, printing, CSV, vCard and backup. Bureel Plus adds the follow-up calendar. What does not exist yet, such as syncing, is marked as coming soon. Kaartenbak names no prices: they are at Bureel.
When you agree to something
For the free core you sign up for nothing: you simply use Kaartenbak. If you take Bureel Plus, you take out that subscription in Bureel, under Bureel’s terms.
Bureel Plus
Plus runs per month or per year and renews by itself until you cancel in your Bureel account. After cancelling, Plus keeps working in Kaartenbak until the end of the period you paid for. Term, reminders and cancelling are in Bureel’s terms.
Right of withdrawal
As a business you have no right of withdrawal, but you can always cancel Plus. If you take Plus as a consumer, the right of withdrawal applies as described in Bureel’s terms. Questions about it go to contact@nealvdv.be.
Paying
You pay nothing in Kaartenbak. You pay for Bureel Plus in Bureel, through Mollie.
Liability
We build Kaartenbak with care. Kaartenbak keeps your data on your own device only: make a backup regularly, because if you clear your browser or lose your device, we cannot get anything back. Kaartenbak gives no legal advice and does not check whether what you keep complies with privacy law; that remains your responsibility. We are not liable for indirect damage, except in case of intent or gross negligence. Nothing in these terms limits the rights the law gives you as a consumer.
Complaints
If something is not right, let us know as soon as possible at contact@nealvdv.be, with a short description. We reply as soon as we can and look for a solution together. If you are a consumer and we cannot agree, you can also turn to the Consumer Ombudsman Service (consumerombudsman.be).
Your data
Kaartenbak sends no data about your customers to us. How that works and what your rights are is in the privacy statement.
Applicable law
These terms are governed by Belgian law. In a dispute, the courts of the judicial district of our registered office have jurisdiction, unless the law gives you as a consumer another court.
Changes
We may change these terms. This is the version of 21 October 2026.